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From our friend. A good letter. What do you think. Be nice and answer intelligently. Thanks
Dear Bob,
Thank you for contacting Starbucks.
We take your concerns about this seriously and want to assure you they have been thoroughly documented and shared with all appropriate departments here in Starbucks corporate office.
At Starbucks, we deeply respect the views of our customers and partners (employees) and recognize that there is genuine passion surrounding this topic. Starbucks has many constituents, and from time to time we will make decisions that are consistent with our values and heritage but may be inconsistent with the views of a particular group.
From our very earliest days, Starbucks has strived to create a company culture that puts our people first and treats everyone equitably. Our company has a lengthy history of leading on and supporting policies that promote equality and inclusion, and we are proud to be one of several leading Northwest employers that support of Washington State legislation recognizing marriage equality. We made this decision through the lens of humanity and our commitment to embracing diversity.
We have 200,000 people that work for Starbucks around the world and the equity of our brand has been defined by the relationship we have with our partners and the relationship they have with our customers. Put simply, the success we've enjoyed and the resulting shareholder value created are directly linked to the pride our partners have for the company they work for and their connection with the communities we serve.
Thanks again for writing us. If you ever have any questions or concerns in the future, please don't hesitate to get in touch.
We would love to hear your feedback. Click here to take a short survey.
Sincerely,
Michael G
customer service
Michael, thanks for your reply. Starbucks policy regarding any moral issue is its own business. However, when your CEO makes a certain belief a point of issue and seems to declare that we can take our money elsewhere if we don't agree with him, it seems, for no good business reason, to unnecessarily alienate those customers who do disagree. What future issues will Starbucks decide to weigh in on- animal cruelty? universal healthcare? gun rights? tax rates for the wealthy? Jewish, Muslim and Christian holidays?
As I mentioned in my first note, and subsequently on facebook, all I want is a cup of coffee. I don't want to make a moral statement with every mundane purchase. You can live whatever lifestyle you want to; just don't make my approval of it a condition for my continued business.
Sincerely,
Bob Kilpatrick
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OLYMPIC WINTER GAMES SOCHI 2014
Qualification update
Curling - Women's event
The automatic qualifiers for the event have been confirmed. Hosts Russian Federation have qualified as the host nation. The remaining members of the World Curling Federation could earn automatic qualifying spots by qualifying for the World Curling Championships in 2012 and/or 2013. Points are awarded to the nations based on their results in each championship. 14 for the winning nation, 12 for the runner-up, 10 for third place, 9-8-7-6-5-4-3-2-1 for fourth through 12th place. The top 7 (or 8 if Russia finished in the top 7) would qualify. The remaining nations, along with any that participated in the 2011 World Championships, but not 2012 or 2013, would be invited to the Olympic Qualifying Event set to take place in December.
After the end of the 2013 World Women's Curling Championships, here are the nations that have qualified:
Sweden - 12 + 12 points. The back-to-back runner-up finishes from the Sigfridsson rink give Sweden 24 points, and the first spot.
Switzerland - 14 + 8 points. The World title won by Mirjam Ott in 2012 all but confirmed their spot.
Great Britain - 7 + 14 points. The results of Scotland are used to determine the Team GB qualifying position. With Eve Muirhead winning the World Championship on Sunday, they are going to the Olympic Games.
Canada - 10 + 10 points. Back-to-back bronze medals from Heather Nedohin and Rachel Homan earn the most successful nation in the history of the sport their expected spot in the Olympics.
United States of America - 8 + 9 points. Back-to-back Tie-Breakers from Allison Pottinger and Erika Brown earned a solid 5th spot.
Russian Federation - 4 + 7 points. Anna Sidorova still made noise despite Russia already qualifying.
Denmark - 5 + 5 points. The rink led by Lene Nielsen were unable to land in the top half of the field, however 7th place finishes were enough to get them to Sochi.
Republic of Korea - 9 + 0 points. With the most unexpected of performances from Kim Ji-Sun, Korea started qualification well, even with the miss in 2013, 9 points was enough to get Korea to their first-ever Olympic appearance in the last automatic spot.
The following teams have not qualified, but can participate in the Olympic Qualifying Event.
Germany - 6 + 2 points
Italy - 3 + 3 points
People's Republic of China - 2 + 4 points
Japan - 0 + 6 points
Czech Republic - 1 + 0 points
Latvia - 0 + 1 points
Norway - 0 + 0 points. Norway can participate by qualifying for the 2011 World Championships.
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